Privacy Policy

Website Analytics

With your consent, we use first-party analytics hosted in Azure to measure public website visits, page views, active engagement, browser and device categories, and coarse traffic sources. Location information is not linked to browser or session identifiers. Random browser and session identifiers are not linked to your account, email, license, or payment information. We do not store raw IP addresses, form contents, or URL query strings in these analytics. Visitor-level records are scheduled for deletion after 90 days under the default configuration. You may accept, reject, or withdraw consent using Analytics preferences beside the Privacy Policy link. Rejecting analytics does not prevent use of the website or installer download. Withdrawing consent stops future browser collection and clears its analytics identifiers; previously collected records remain until scheduled cleanup.

Separately, regardless of your analytics consent choice, we maintain anonymous daily counts of public website page requests, installer download requests, and related server outcomes. These aggregate records do not contain visitor IP addresses or individual visitor identifiers and are retained for up to 365 days under the default configuration. When enabled, SagiGuard uses IPinfo to determine the approximate country from which visitors access our public website pages. Country information may be obtained from an existing temporary IP-based cache or through a request to IPinfo, which receives the visitor's network IP address. This information supports regional pricing and aggregated website traffic reporting. Installer download requests reuse available country information without initiating additional geolocation lookups. We store only aggregated country-level statistics without IP addresses, individual visitor identifiers, or individual browsing histories. Some requests may have an unknown country, and small geographic groups may be suppressed in reports. State, Province, and City tracking are not currently enabled. Public page-request counts do not represent verified unique visitors. A successful installer redirect represents a processed download request and does not confirm that the complete installer file was downloaded.

1. Information We Process

SagiGuard processes information reasonably necessary to provide its device-management, parental-control, licensing, synchronization, diagnostic and support features. Depending on the features used, this may include:

• Name and email address provided during registration
• Websites visited, application names and browser window titles
• Time spent using applications and websites and screen-time statistics
• Blocking events and configured policies and settings
• Device identifier, software version and license information
• Service and protection status and diagnostic and technical logs

2. How We Use Information

• Apply device-management and parental-control policies
• Provide application and website activity information and reports
• Synchronize settings and validate licenses
• Maintain SagiGuard services, protection features and software updates
• Diagnose technical problems and provide customer support
• Protect the security, reliability and integrity of SagiGuard

3. Information SagiGuard Is Not Designed to Collect

SagiGuard is not designed to collect or access unrelated personal content stored on a user's computer, such as personal documents, photos, videos, music, email contents, passwords, private chat-message contents, keystrokes, banking credentials, card details, CVV or UPI PINs.

4. Payments

Payments may be processed by a third-party payment provider. SagiGuard does not store your card number, CVV, UPI PIN or banking credentials. Where required to complete a purchase or activate or manage a license, we may receive limited transaction-related information such as payment status or a transaction reference.

5. Personal, Household and Business Use

SagiGuard may be used by parents, guardians, device owners and authorized administrators for lawful device-management purposes. If SagiGuard is used in a workplace, organization or other non-household environment, the person or organization using SagiGuard is responsible for ensuring that it is authorized to manage the applicable devices and for providing any notice or obtaining any permission or consent required by applicable law or organizational policy.

6. Diagnostic Information

SagiGuard may process technical information such as software version, device identifier, error and diagnostic logs, service status, performance information and technical events. This information may be used for troubleshooting, product reliability, security and customer support.

7. Service Providers

We may use third-party service providers where necessary to operate SagiGuard, such as providers of cloud infrastructure, email, payment processing or other technical services. Information may be processed by these providers where necessary to provide their services. We do not sell SagiGuard activity or diagnostic information to advertisers.

8. Data Security

We use reasonable technical and organizational measures designed to protect information processed by SagiGuard against unauthorized access, loss, misuse or alteration. However, no electronic system, software product or method of data transmission can be guaranteed to be completely secure.

9. Data Retention

We retain information for as long as reasonably necessary to provide SagiGuard services, maintain account and licensing functionality, meet legitimate operational or security requirements, resolve technical issues, or comply with applicable legal requirements. Retention periods may vary depending on the type of information and its purpose.

10. Your Requests

You may contact us regarding questions about your personal information or to request appropriate access, correction or deletion where applicable. Certain information may need to be retained where reasonably necessary for security, licensing, transaction records, dispute resolution or compliance with applicable law.

11. Product Limitations

SagiGuard is designed to assist with device management and parental supervision. Effectiveness may depend on factors such as the operating system, browser, network configuration, internet connectivity, third-party software and device configuration. SagiGuard does not guarantee that every website, application, activity or attempt to bypass a restriction will always be detected or blocked.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to SagiGuard, our services or applicable requirements. The updated policy will be made available through our website with an updated effective date where appropriate.